Money-back guarantee
Shopping without risk: Your money-back guarantee
We are confident in the quality and effectiveness of our care, which is why we offer you a 90-day money-back guarantee!
If you are not satisfied with your purchased product, you can return it within 90 days of receipt and receive a full refund.
What else you need to know
- Empty products are excluded from the warranty
- If there are several identical products, only one product may be opened
- The guarantee is valid only once per customer per product
- Bundles are excluded from this regulation
- The costs for the return shipment must be borne by yourself
- The product price will be refunded, not the shipping costs
- The refund will be made to the original payment method
- The 14-day right of withdrawal applies regardless of the money-back guarantee
It's that easy
- Send us an email to shop@elithairtransplant.com
- Describe which product you want to return and why
- Please include your name and order number
- We will process your request as quickly as possible and send you a confirmation by email
- Return the product after receiving our confirmation
- After receiving and inspecting your return, we will refund the product price within 14 days to your original payment method
